WorkSTEPS Support Services
WorkSTEPS offers dedicated account managers, online scheduling, automated reporting, and additional services that make managing your WorkSTEPS account easy! Our business support services are designed to make sure you get the scheduling and reporting you need so that you can focus on what is most important to you; running your business. Our team is ready to help you, so don’t hesitate to contact us at (512) 617-4100 for assistance. We are ready to help with anything you need.
Our Support Services
WorkSTEPS‘ support services offer numerous benefits that make running your business more convenient.
Dedicated Account Manager
WorkSTEPS will dedicate an account manager to act as a liaison between the employer, WorkSTEPS, and all of the WorkSTEPS providers participating in the account!
WorkSTEPS offers the convenience of online scheduling, which allows employers to track the progression of an appointment in real-time from submission to completion, including the location, date and time, and result of the test.
WorkSTEPS provides employers with automated, standardized reports within 24 hours of a candidate or employee being administered an evaluation. Reports can be communicated via email, fax or through the United States Post Office.
WorkSTEPS Technology Systems
WorkSTEPS data is stored on a secured state-of-the-art server, off-site, with a national vendor that manages and provides state-of-the-art disaster recovery protection, and is available to employers at any time.
WorkSTEPS can provide employers with monthly, quarterly, or annual reports that detail the locations the employer is testing, the employees tested at each of these locations, their gender, birth dates, positions being tested, and results (capable, not capable, incomplete, medical risk).
WorkSTEPS is happy to produce limited annual ROI studies for employer clients at no cost to the employer.
With a dedicated account manager, you will have a single point-of-contact with our team for all of your needs. We are ready to help you with scheduling, automated reporting, statistical reports, and data storage, whenever you need our highly specialized services. Contact us at (512) 617-4100 to discuss the specific needs of your business, and find out why so many other employers have chosen us as their trusted partner.