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Coronavirus Medical Hotline for Employers & Employees

Our occupational health team is offering a new service to help employers respond to the Coronavirus pandemic.

Responding to the Coronavirus Pandemic, Semiweekly Updates

Like many employers, WorkSTEPS has implemented a “work from home” policy in the interest of the health and safety of our staff, and in an abundance of caution in trying to “flatten the curve” of the spread of COVID-19.

Our Chief Medical Officer, Dr. Ben Hoffman MD MPH, an epidemiologist who has spent his decades-long career as Medical Director and occupational health consultant for many multinational corporations, is providing semiweekly updates on how the Coronavirus is impacting employers and occupational health generally. You can view and sign up to receive those updates HERE.

As an employer in an “essential critical infrastructure” industry or sector, we know that many of your employees do not have the option or ability to work from home. You provide an essential service helping to keep our nation and our local communities operational during these uncertain times. For that, we thank you sincerely. In conversation with many of our employer clients to learn about challenges they face with COVID-19, we have learned that many are looking for resources and informed medical recommendations on how to appropriately respond to employees who test positive for the virus, demonstrate symptoms of the virus, or have been exposed to the virus.

COVID-19 Medical Hotline: Our Occupational Medicine Clinicians Asses & Advise Your Employees

In response to employer needs, Dr. Ben Hoffman and the WorkSTEPS occupational health team have created a hotline staffed by its physicians and nurses to provide expert medical recommendations on how to appropriately respond to employees impacted by the Coronavirus, and to offer employers consultation on occupational health issues related to COVID-19 in general.

How it Works:

  • Once an employer has registered with WorkSTEPS, employees can call WorkSTEPS’ medical staff to assess and advise on situations related to COVID-19.
  • The hotline is open 6 AM-10 PM CT, 7 days/week.
  • Pricing is per-call with follow-up calls being discounted (contact us for pricing).
  • Each new call will generate a unique WorkSTEPS case record. If the situation cannot be resolved in a single call, the WorkSTEPS clinician will schedule a follow-up call with necessary stakeholders at a discounted rate. WorkSTEPS will work to resolve each case until it can be closed satisfactorily according to the employer.
  • Each call will result in a post-call email with summary and recommendations to designated employer contacts.
  • At the request of the employer, WorkSTEPS medical staff will follow employer written protocols in responding to callers.  

Contact Us for Pricing and to Register

Are you interested in accessing the hotline? Contact Jake Hoffman, Director of Sales & Marketing at 512-887-5441 or medicalconsulting@worksteps.com to learn more, receive pricing, and register.

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